This Privacy Policy governs our collection and use of your personal information provided on our website (“Site”) by our users (hereinafter referred to as “you”).
In light of the above, we have created this Privacy Policy (this “Privacy Policy”) that explains the personal data and information we collect, how we share and process the data and information, and for what purposes.
BY VOLUNTARILY PROVIDING US OR ALLOWING US TO ACCESS THE PERSONAL INFORMATION, YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS PRIVACY POLICY. BY MERE VISITING/ ACCESSING THE SITE, YOU EXPRESSLY CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. THIS PRIVACY POLICY DOES NOT APPLY TO THIRD-PARTY SITES THAT ARE CONNECTED VIA LINKS TO OUR SITE. IF YOU DO NOT AGREE WITH THE TERMS OR THIS PRIVACY POLICY, PLEASE DO NOT PROCEED FURTHER TO USE / ACCESS THIS SITE OR ANY PART THEREOF. ALSO, IN THE ABSENCE OF AN ACCEPTANCE OF THE PRIVACY POLICY BY YOU, WE WILL NOT BE ABLE TO PROVIDE THE SITE / SERVICES TO YOU.
This Privacy Policy forms a critical part of our Terms. Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms. Please read this Privacy Policy carefully as by accessing or using the Site, you agree to be bound by the terms described herein. Any information provided to us is subject to this Privacy Policy. If you do not agree to any or all of the terms contained herein, do not use the Site. Should you continue to access and use the Site and provide your Personal Information, such act would constitute your consent to the terms contained herein.
1. YOUR CONSENT
i) A pre-requisite for obtaining access to the Site and using the Services provided on the Site is the acceptance of this Privacy Policy. This Privacy Policy shall apply to all individuals that use the Site and avail our Services. You grant your consent to be bound by the terms of this Privacy Policy by:
(a) accessing the Site or availing the services through Site in the manner as provided for in the Terms and Conditions;
(b) submitting any information or undertaking transactions through the Site or while using the Services offered through the Website;
(c) using the features and services offered by us on the Site.
ii) We will use the Personal Information provided by you only in accordance with the purposes described in this Policy. You grant your consent to be bound by the terms of this Privacy Policy by:
i. Accessing the Site; and
ii. Providing Personal Information, wherever required.
You must ensure to provide us with the correct or up-to-date information at the time of providing such information. This will allow us to contact you for further correspondences with respect to the Services provided on the Site. We are not responsible for any inaccurate information you provide to us, which may affect your experience when using the Site.
iii) You may withdraw your consent for use of your Personal Information provided and stop using the services for which consent is required. We reserve the right to stop providing any services to which consent has been withdrawn.
iv) We may, in future, request other optional information from you in order to deliver personalised services and offers on our Site / Services or to our users.
2. OBJECTIVE OF THE PRIVACY POLICY AND INFORMATION COLLECTED
We respect your privacy and assure you that any personal or sensitive Personal Information provided by you to us is protected and shall be dealt with according to this Privacy Policy and the applicable laws.
“Personal Information” includes personally identifiable information and/or data provided by you as below:
(a) Personal identifiable data with respect to you when you contact us on our Site or for the Services. This may include contact information and other information such as name, email address, contact number, company name, location and country.
(b) While availing our Services on the Site, you may provide us with certain Personal Information which are required for performance of the services on the Site. “Personal Information” includes the following information and/or data provided by you as below:
i. Vehicle Maker;
ii. Registration Number;
iii. Chassis Number;
iv. Engine Number;
v. Vehicle Class;
vi. Vehicle Type;
vii. Model Name;
viii. Your name;
ix. Mobile number;
x. Email address;
xi. Address (including postal code);
xii. Other information as may be requested during your journey on the Site.
3. NON- PERSONAL INFORMATION / DATA
During the use of the Site, we may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, browser type and browser plug-in details, due to the communication protocol settings on the internet. When you browse our Site, we may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All these information help us analyse users trends and preferences, and thus assist us in improving our services.
“Non-Personal Information” means and includes any information that does not reveal the identity of any specific individual, such as, browser information, information collected through Cookies, pixel tags, transaction data, trade history, and other technologies, demographic information etc. Information collected through Cookies may be used by us only to help us analyse the category of customers visiting the Site.
THIS POLICY DOES NOT APPLY TO ANY NON-PERSONAL INFORMATION / DATA PROVIDED BY YOU OR COLLECTED BY US. ANY SUCH NON-PERSONAL INFORMATION / DATA MAY BE COLLECTED, USED, SHARED AND PROCESSED BY US AS PER OUR SOLE DISCRETION IN THE MANNER WE DEEM FIT WITHOUT ANY FURTHER NOTICE OR PERMISSION.USE OF PERSONAL INFORMATION.
Any Personal Information submitted by you through the Site or collected by us will be used only for the purposes mentioned below:
(a) to carry out our obligations arising from your requests for services or information on the Site;
(b) to improve the Site’s functionality, and to customise your future experience with us;
(c) to make sure that our Site and the Services are presented in a manner that is most effective for you;
(d) to provide you the Services including updates with respect thereto;
(e) to monitor and remove, wherever required, user content posted or uploaded on the Site;
(f) to ensure that the transactions made on the Site are made in the most efficient manner;
(g) to communicate with you about any changes to our services including introduction of new offerings, etc;
(h) to improve our services and offerings;
(i) undertaking analytics to improve our Services addressing grievances, complaints and queries raised by the users and take appropriate action against the same;
(j) ensuring that the provisions of the Terms and Conditions and Privacy Policy are complied with by all users.
4. DISCLOSURE AND SHARING
We may be required to disclose the Personal Information at times, to our employees, agents, consultants and professional advisors for the purpose of ensuring provision of services on the Site, subject to the fact that our employees, agents, consultants and professional advisors shall be bound by obligations of confidentiality. Additionally:
(a) We may disclose Personal Information to third parties (including but not limited to any governmental, statutory, regulatory, law enforcement, judicial authority / body, or any other third party, in India or in any foreign country) for the purposes mentioned under Section 3 above, i.e., inter alia, in order to respond to your queries, informing you about our products and offerings, provide you with customer support facilities, to comply with our legal obligations, to enforce our Terms, to facilitate our marketing and advertising activities, to conduct analysis and optimizations, to facilitate services for you, to send notifications, reminders to you.
(b) In the event we merge with or are acquired by another company or in case of re-organization or re-structuring of business, we or our affiliates may share your Personal Information wholly or in part, with another business entity.
(c) We may share Personal Information with third parties including third party service providers/agents/partners/sub-contractors/technology partners/customer service providers, etc. without any notice or intimation to you, and in such an event, the third parties’ use of Personal Information will be bound, among other things, with obligation to protect the confidentiality of such Personal Information. We engage certain trusted third parties to perform functions and provide services, including, without limitation, facilitating payments, database and storage management. You hereby consent to your Personal Information to be shared with these third parties. We shall ensure that these third parties who have been given such Personal Information shall only use the data for the specific purposes for which the Personal Information is provided and Personal Information is only shared pursuant to binding contractual obligation requiring such third parties to maintain the privacy and security of your Personal Information.
(d) We may disclose Personal Information, to any member of our related or group companies including but not limited to, our affiliates.
(e) We may disclose Personal Information if we are under a duty to comply with any legal obligation or any communication from the government / regulatory / enforcement and/or a statutory authority, or in order to enforce or apply our Terms or assign such Personal Information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of us, our users, or others.
5. SECURITY MEASURES
i) We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. To prevent unauthorised access, we have put in place the latest industry-standard security technology and procedures to safeguard the Personal Information we collect online including technical, operational and physical security controls. Some of these measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data. Your Personal Information is encrypted and is protected with the most secure encryption software, which encrypts all information you input.
ii) We also ensure that all third party service providers to whom Personal Information is provided, take similar precautions with the information. Even though we have taken significant steps to protect your Personal Information, we, including the Site cannot fully eliminate security risks associated with the Personal Information. We further disclaim any responsibility for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
iii) You may request us to delete your personal data by writing to our Grievance Officer and we will comply with such requests as per applicable laws. Provided however, we will continue to retain such personal data or information as required to comply with any applicable laws, our legal obligations, resolve disputes, for record keeping and/or to enforce our legal rights.
6. CHANGES TO THIS POLICY
i) We may, in our sole discretion, modify or amend or update this Policy, from time to time, via email or by posting notice on our Site. We encourage and advise you to periodically review the Policy for the latest information on our privacy practices. By continuing to access, you agree to any such modifications, amendments or updates. We may further upload, publish, post or circulate this Policy on any online, public or electronic channel including publishing the same on our website, as we may deem fit.
ii) Notwithstanding the above, we shall not be required to notify you of any changes made to the Privacy Policy. Should you have any concern or reject the changes in the Privacy Policy, you can refuse to accept the amendments and opt for withdrawing your Personal Information by writing to the Grievance Officer.
7. COOKIES
A cookie is a small text file that uniquely identifies your browsers. The Site uses temporary cookies to store certain data (that is not Personal Information) that is used by us for maintenance of the Site and its features as well as research and development, and for administration of services. In the course of serving advertisements or optimizing services, we may allow authorized third parties to place or recognize a unique cookie on your browser. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site.
8. SEVERABILITY AND EXCLUSION
We have taken every effort to ensure that this Privacy Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Privacy Policy shall not prejudice or affect the validity or enforceability of the remainder of this Privacy Policy. This Privacy Policy shall be inapplicable to any unsolicited information or Non-Personal Information you provide us through the Site. All unsolicited or Non-Personal Information shall be deemed to be non-confidential, and we shall be free to use and/ or disclose such unsolicited information without any limitations.
9. LINKS TO THIRD PARTY SITES
The inclusion of any link on our Site does not imply any endorsement by us of the third-party platform, or the information on the third-party platform. If you follow a link to any of these platforms, please note that these platforms may be governed by their own privacy policies, and we disclaim all responsibility or liability with respect to these policies.
10. LIMITATION OF LIABILITY
We confirm that this Privacy Policy is only a description of its operation regarding user information. Our liability shall be limited to the removal of sensitive personal data from the system of the Site and the removal of personally identifiable elements of the other Personal Information. Notwithstanding anything to the contrary contained in this Privacy Policy and elsewhere, and to the maximum extent permitted by applicable laws, our aggregate liability for all claims for damages, including claims in respect to the violation of this Privacy Policy, shall be limited to the aggregate maximum amount of INR. 1000/-. Your continued use of the Site constitutes your agreement to this Privacy Policy and any amendments thereof.
11. CONTACT; GRIEVANCES
Please address your grievances, feedback, or questions, without limitation, with respect to the collection, processing, usage, disclosure, deletion, security of your information in writing to our Grievance Officer on below details:
Grievance Officer Name: Ravinder Kumar Inani
Address: Shimnit India Private Limited, 8th Floor, Regent Chambers, Nariman Point, Mumbai, Maharashtra 400021
Contact Details: ravindra.inani@shimnit.com